DELIVERY

International Shipping

There are some regions where delivery is unavailable. Please contact us through our inquiry form to check if shipping is possible. 

Shipping Company: DHL / JAPAN POST
Note: 

Please note that all bill duties, taxes and fees due to customs will be billed to the recipient. We cannot take responsibility for the package once it is handed over to the shipping company. Thank you for your understanding. 


【 Shipping cost 】

<Europe / U.S / Middle East>

England, Canada, Czechia, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, New Zealand, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United States, Israel, United Arab Emirates, Iceland, Albania, Andorra, Ukraine, Estonia, Åland Islands, Guernsey, Greece, Croatia, Kosovo, San Marino, Gibraltar, Jersey, Svalbard and Jan Mayen, Slovakia, Slovenia, Serbia, Hungary, Vatican City, Faroe Islands, Bulgaria, Belarus, Bosnia and Herzegovina, Malta, Isle of Man, Monaco, Moldova, Montenegro, Latvia, Lithuania, Liechtenstein, Luxembourg, Romania, Russia, North Macedonia.

  ~1kg ¥4,400
1~2kg ¥6,700
2~3kg ¥8,800
3~4kg ¥10,900
4~5kg ¥13,000
5~10kg  ¥23,050
10kg~ ¥25,000

<Asia>
Singapore, Malaysia,Taiwan, outh Korea, China, Hong Kong 

<Shipping cost >

 ~1kg ¥2,500
1~2kg ¥4,000
2~3kg ¥5,000
3~4kg ¥6,000
4~5kg ¥7,000
5~10kg  ¥8,000
10kg~ ¥10,000


Shipping within Japan

Shipping Company

Yamato Transport

Shipping Cost

All orders JPY750

Shipping Date

All orders will be shipped 1-7 days from the order date. Please check item page for stock availability - if an order is placed on an item that is not in stock, we will ship the total order once it is. 

Specified Shipping Date

Not available. Please contact the shipping company directly with your tracking number if you would like to request a specific date. 

Note

In case you are not present at the time of delivery, please retrieve your package from the shipping company within 7 days. If your package is returned to MATCHA &, we will cancel your order but shipping costs will not be refunded. 

Paperless

We do not include a paper invoice in the package. Please help us conserve paper by checking your confirmation email.